Cookie Policy

Our website (“Website”) uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer when you visit the Website and if you agree. Cookies contain information that is transferred to your computer’s hard drive.  Some of the information collected through cookies used by us may include your personal data, we provide an explanation of “personal data” and how it is collected and used by us in our Privacy Policy.

You can find out more about cookies at: www.allaboutcoookies.org.

Which cookies are used by us?

We want you to understand the different types of cookies that we use on our Website.  Some of these cookies are essential to the operation of our Website.  Others are not essential, but help to improve our Website by collecting anonymous user information or try to improve your experience of our Website by remembering your choices (such as country and language choices).

We use the following cookies:

  • Strictly necessary cookies:

These are cookies that are required for the operation of our website and are necessary for us to provide a service requested by you.  Therefore, they are always enabled.

We use a number of these cookies, for example, to enable you to log into secure areas of our Website and to remember which of our products you wish to buy when you put them into your online shopping cart.  They help to make the shopping and checkout process possible.

If you disable these cookies, some of the services you have asked for cannot be provided.

  • Analytical or performance cookies:

These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it.  This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

In some cases, these cookies improve the speed at which we can process your request. 

Disabling these cookies may result in poorly-tailored recommendations and slow site performance.

  • Functionality cookies:

These are used to recognise you when you return to our Website and are always enabled. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies:

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Where these cookies are set by third parties (see below) who also monitor traffic on other websites, this cookie may be used to track your movement across different websites and to create profiles of your general online behaviour so that these third parties can better tailor advertising to your interests both within and beyond our Website.  In some cases, these cookies involve the processing of your personal data.  Refusing these cookies may result in seeing advertising that is not as relevant to you.]

  • Social media cookies:

These cookies offer you the possibility of connecting you to your social networks and share content from our Website through social media.  The sharing functionality, such as buttons for sharing (Facebook, Twitter, LinkedIn, Instagram and YouTube), provided by such social media platforms is provided through third-party applications integrated into our Website.  As you navigate the Website or if you use the sharing buttons, cookies will be placed by these social media platforms.  They are capable of tracking your browser across other sites and building up a profile of your interests.    

We may advertise our products on these social media platforms, and to help target our advertising we may use the cookies placed by these social media platforms to tell us which pages you clicked on and interacted with.    

We have no control over the cookies placed by these third parties. In some cases these cookies involve the processing of personal data, therefore we recommend that you review the privacy policy of the social media platform in question to learn about the ways in which the information collected via these features will be used.

You can opt out of the placement of these cookies by selecting the relevant option when landing on our website.

Why do we use cookies?

Cookies do lots of different jobs on our Website, such as letting you navigate between pages efficiently, lettings us analyse how well our Website is performing and improving your experience.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name

Purpose

Examples only:

[This cookie is essential for our site to…]

[This cookie enables us to…]

[…store information about your preferences and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.]

[…make sure the user sees the updated count if they share a page and return to it before our share count cache is updated.]

[A ‘persistent’ cookie, which keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was and when their last visit occurred.]

[…gets set on your computer, so that Google Analytics knows how to classify that visitor.  It is a persistent lifetime cookie.]

[…a session identifier.]

[…a secure session token.]

[…a third party re-targeting cookie placed by our partner [name].]

Third Parties

Please note that the following third parties may also use cookies to collect information, over which we have no control.  These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

 

e.g. Google Analytics, Facebook, Twitter, Instagram, LinkedIn, YouTube

Our Website uses Google Analytics  for website analytics purposes, meaning that we use them to see how many visitors come to our Website, the pages that generate interest and the links that visitors most often clock on (amongst other things).  The cookies we use do not enable any visitor to be individually identified and will only be used for website analytics purposes.  Google Analytics uses cookies. Our use of Google Analytics also means we also share information about your use of our site with our social media, advertising and analytics partners (see here – link to Google Page: https://policies.google.com/technologies/partner-sites?hl=en).

How can you manage cookies on our website?

You can disable some or all cookies on your browser permanently (activate the setting that allows you to refuse the placing of all/some cookies) or set your browser to remove some or all cookies by deleting them from your browser history when you leave our Website. 

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

The ‘help’ function within your browser should tell how to do.  Further information on deleting or managing cookies is available on www.allaboutcookies.org

 Except for essential cookies, all cookies will expire after 90 days.

Changes to this Cookie Policy

We may amend this policy from time to time.  We will give you reasonable notice of any major changes by posting the changes on our Website, so that you are aware of what cookies are used by us and how they are used. 

This Cookie Policy was most recently updated on 01/05/2020.

Contact Us

If you have any questions about the use of cookies on this Website, please contact our Customer Services team at [email protected].

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